L89 92 Terms & Conditions — Please read before using the platform

Welcome to l89 92. These Terms & Conditions ("Terms") apply to your use of the l89 92 platform. By creating an account on l89 92, you are deemed to have fully agreed to these Terms. If you do not agree with any of the Terms, please refrain from using l89 92. These Terms may be updated at any time, and continued use of the platform after any changes constitutes acceptance of the revised Terms.

1 General Terms and Conditions

L89 92 is an online gaming platform that provides entertainment gaming services for users in Bangladesh. By accessing this platform, you acknowledge the following:

• You are using l89 92's services voluntarily and entirely for entertainment purposes.
• l89 92 reserves the right to modify or discontinue any of its services, games, and offers at any time.
• l89 92 is not liable for any losses resulting from technical issues on the platform.
• These Terms have been prepared in Bengali and the Bengali version shall be considered the definitive text.

2 Account Registration & Management

To register an account on l89 92, you must provide accurate and complete personal information. The details submitted during registration must be verifiable and match your identity documents.

• Each individual may open one account only.
• The name, date of birth, and phone number on your account must be real and verifiable.
• It is the member's own responsibility to keep their password secure and not share it with anyone.
• If a single person is found to hold multiple accounts, all accounts will be cancelled and balances will be forfeited.
• Opening an account under someone else's name or a false identity is strictly prohibited.
• Accounts may not be transferred or sold.

To ensure account security, l89 92 may request identity verification at any time. Failure to submit the required documents within the specified timeframe may result in temporary account suspension.

3 Age Verification & Minor Protection

L89 92 is strictly for individuals aged 18 and above. Preventing minors from accessing the gaming platform is one of l89 92's core responsibilities.

• You are required to enter your date of birth accurately during registration.
• A national ID card or passport must be submitted as proof of age during verification.
• Providing false information about your age is a punishable offence under the law.

4 Bonus & Promotion Terms

L89 92 offers a variety of bonuses and promotional offers. Each offer comes with specific terms that must be followed. Please read the relevant terms carefully before claiming any bonus.

General Bonus Terms

• Both the bonus amount and real money can be withdrawn together, but only after the wagering requirements have been fulfilled.
• Using bonuses across multiple accounts will result in all bonuses being cancelled.
• Multiple bonus claims from the same household or the same device are not permitted.
• l89 92 regularly offers special festive and seasonal promotions, which are communicated to members via email or platform notifications.

5 Deposit Rules

Deposits on l89 92 can be made easily via bKash, Nagad, and Rocket. Please follow the rules below when making a deposit:

• The minimum deposit amount is BDT 500.
• Deposits are generally credited to your account within 5–15 minutes.
• Deposits may only be made from a mobile banking account registered in your own name.
• Deposits from third-party payment accounts are not accepted.
• Depositing funds from illegal sources will result in account suspension and investigation.

6 Withdrawal Rules

Withdrawing from l89 92 is simple and fast. However, certain rules must be followed to help prevent fraud and money laundering.

• The minimum withdrawal amount is BDT 500.
• Withdrawals for verified accounts are typically processed within 15–30 minutes.
• The maximum daily withdrawal limit is BDT 500,000.
• Withdrawals will not be processed until KYC verification is complete.
• Winnings derived from a bonus cannot be withdrawn until the wagering requirements have been met.
• Withdrawals may be placed on hold and investigated in cases of suspected suspicious activity.

7 KYC Verification Process

The Know Your Customer (KYC) process is an essential part of l89 92's security framework, playing a key role in preventing fraud and money laundering.

Required Documents

• National ID Card (NID) — clear photos of both sides.
• Passport (if no NID is available) — a clear photo of the information page.
• Selfie — a recent photo holding your ID card in hand.
• Screenshot of mobile banking account — the account name and number must be clearly visible.

8 Prohibited Activities

L89 92 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and will result in permanent account closure:

• Creating or operating multiple accounts.
• Playing games using bots, scripts, or automated software.
• Attempting to abuse the bonus system to withdraw funds.
• Attempting to gain unauthorized access to another member's account.
• Attempting to hack or exploit vulnerabilities in the platform's systems.
• Money laundering or transactions involving illegal funds.
• Harassing or attempting to defraud other members.
• Attempting to manipulate the outcome of any game on the platform.

9 Responsible Gaming Policy

L89 92 believes gaming should be a source of entertainment, not addiction. We are committed to helping our members build healthy gaming habits.

Our Responsible Gaming Features

• Set daily, weekly, and monthly deposit limits at your convenience.
• Self-Exclusion option for a set period of time.
• Access to gaming history and transaction statements.
• Cool-off option — you can temporarily suspend your account at any time.
• Get assistance through our 24/7 support team.

For more information, please visit our Responsible Gaming View page.

10 Privacy & Data Protection

L89 92 takes the protection of your personal information very seriously. All data provided on our platform is encrypted and stored on secure servers.

• Your personal information is never sold or transferred to third parties.
• KYC documents are used solely for verification purposes.
• Our site uses cookies to improve the quality of our services.
• For more details, visit our Privacy Policy Read.

11 Account Closure & Termination

L89 92 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any provision of these Terms.
• If evidence of fraudulent or suspicious activity is found.
• If registration is completed using a false identity or fabricated information.
• The account has been inactive for an extended period (more than 12 months).

You may also request account closure at any time by contacting l89 92 support. Please withdraw any verified balance before closing your account.

12 Terms Update Policy

L89 92 reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

• Continued use of the platform after any changes to the Terms and Conditions will be considered acceptance of the updated terms.
• Visit this page regularly to stay up to date with the latest version of our Terms and Conditions.
• If you have any questions about the Terms and Conditions, please contact our support team.

FAQ